Monthly Archives: June 2011

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It’s no secret that managing paper forms costs hospitals time and money, and takes caregivers away from patients. A report by Thomson Reuters estimates that administrative inefficiency and redundant paper use is responsible for 18% of the $800 wasted annually by U.S. hospitals – that’s $144 billion every year!

Using an enterprise forms management (EFM) suite alongside the HIS and an ECM/EDM system is helping hospitals stem the flow of lost revenue. Instead of wasting time & money on pre-printed forms that are discarded when new versions are introduced, facilities can generate forms on demand with patient demographics and barcodes that auto-index in EHRs via the ECM/EDM system. It’s easy to update forms and create new ones. The results? Reduced costs, increased productivity, more time with patients.

The Thomson Reuters study also estimated that hospitals waste $50-$100 billion annually on medical mistakes, not to mention the toll on patients’ health. By generating barcoded forms & wristbands, Access Intelligent Forms Suite (IFS) ensures patients are correctly identified throughout their visit & receive the correct medications.

Access Enterprise Forms Management, the world’s leading electronic forms software, is featured in the new HIStalk Resource Guide, your one-stop shop for learning more about leading HIT hardware & software.

To check out the guide, click here.

Access releases new version (4.0) of the e-Forms Repository (EFR), which enables hospitals to:

> Generate electronic forms on demand w/ patient demographics pre-filled

> Automatically add barcodes that auto-index forms in EHRs, via integration with the ECM/EDM system

> Register patients & access clinical e-forms during HIS downtime

> Eliminate pre-printed forms costs & version control issues

Read the full story

Access releases new version (4.0) of the e-Forms Repository (EFR), which enables hospitals to:

> Generate electronic forms on demand w/ patient demographics pre-filled

> Automatically add barcodes that auto-index forms in EHRs, via integration with the ECM/EDM system

> Register patients & access clinical e-forms during HIS downtime

> Eliminate pre-printed forms costs & version control issues

At Access, we’re always glad to hear when one of our customers has overcome their paper forms problems with our world-leading electronic forms management, automation & workflow solutions.

Our latest success story is Rehabilitation Hospital of the Pacific (REHAB), an award-winning organization located in Hawaii. With Access Intelligent Forms Suite, REHAB is:

> Speeding patient admissions/registration

> Saving money by eliminating pre-printed paper forms

> Improving the patient experience by intelligently mapping data from QuadraMed Affinity onto forms (through seamless integration)

> Saving time for nurses with e-forms on demand

> Eliminating version control issues

Read the full story.

By Jeremy Snyder

Project Manager, Access

When beginning a new healthcare IT project with a customer, there are many questions raised by members of their project team, in an effort to better understand the scope and responsibilities associated with the implementation. Customers typically ask about detailed project plans, delivery dates and the work commitment required by the project team.  They naturally have many technical questions, being somewhat unfamiliar with the software they purchased and the vendor’s implementation methodology.

These are all very important considerations that deserve to be thoroughly addressed; however, there are two question customers often fail to ask:

First, what level of personal commitment will the vendor bring to the project?

Second, what level of customer service should they expect?

All team members from the vendor and customer project teams should be aware of a very important dynamic which ultimately drives successful projects: the importance of creating a genuine and reciprocal business relationship.

Such relationships encompass the dimensions of trust, reliability, shared history and values, mutual respect, empathy, social support, and effective two-way communications. While both parties need to do their part in creating an atmosphere where the relationship can flourish, the primary responsibility for relationship-building lies with the vendor.

This is accomplished by properly and regularly communicating with the customer’s project team, while at the same time applying expertise to help them overcome everyday challenges that threaten the project’s objectives.  A genuine business relationship should allow the two parties (customer and vendor) to work together to make sound business decisions that will contribute to the overall success of the project.

Respect and mutual cooperation are at the heart of all good business relationships. They are the glue that holds everything together – teams function properly, partnerships are forged and relationships are easily managed.  Demonstrating this respect and cooperation both internally and externally is paramount and a prerequisite to relationship building.

The type of business relationship described above doesn’t automatically happen and cannot be forced on either the customer or the vendor.  Both must see and understand the value of such a relationship and take care to nurture it from the very first contact.  Building this positive rapport sets the foundation for all future contacts in the project and all business dealings between the two.  Customers and  vendors will know when this type of relationship exists, because communication flows freely, projects are completed on time and successfully and customers seek out the vendor for repeat business, by choice, rather than due to incentive. Unfortunately, vendors are often too distracted by their other projects, too disorganized, or too lazy to meet the needs of their customers. This should never be the case.

Vendors and customers alike should work on developing a strong rapport when engaged in project implementation, as both will benefit greatly.  Results include projects that are implemented successfully, on time and with a high degree of satisfaction. Vendors can also learn from their customers, and can therefore improve project management and implementation processes.  And who knows?  They may also end up having a little fun along the way.

St. Joseph’s Health Centre in Toronto, Canada, is an award-winning facility recognized for innovation. To further its e-Care initiative, administrators replaced time-consuming, cumbersome paper forms processes with Access Intelligent Forms Suite, the world’s leading electronic forms management, automation & workflow solution.

Benefits include:

> Seamless integration with Meditech Magic and Allscripts Sunrise Clinical Manager auto-indexes e-forms in EHRs

> Integration also intelligently maps patient data & barcodes onto e-forms

> Barcoded wristbands increase patient safety

> Electronic patient registration during HIS downtime

> Printing e-forms on demand cuts costs & environmental impact

Click here to read the full story

By Megan Cullor

Product Specialist, Access

There seems to be a new tablet coming out each week, each one touting its e-reading capabilities. Yet all of them are virtually unreadable in bright sunlight and all of them fatigue your eyes (yes, even my beloved iPad 2 – review to come soon).

While the web, video and productivity possibilities of a tablet are all well and good, when it comes to reading e-books, no tablet yet comes close to the Amazon Kindle.

I’ve had a Kindle since Feb. 2009, when the Kindle 2 was released, and I upgraded to the latest generation Kindle (graphite, wifi-only) when it was announced at the end of July, 2010 (I’m a big upgrader — shiny new gadgets and all…).

I was a heavy reader before owning a Kindle, and I read even more now — it’s impossible not to, since pretty much every book I want to read is available at the click of a button, and it fits perfectly into my purse so I can read in line at the post office, at the dentist, anywhere.  Did I mention that it holds around 3,500 books?  Plenty for a week-long vacation.  I kid.  Two weeks.

I opted for wifi-only because I have an HTC Evo 4G smartphone (highly recommend…) which acts as a wireless hotspot, so anytime I need to hop online and I’m away from a wireless access point, I have my own.  If I’m out and about and hear of a book that I want to read, I can download it then and there if I want.  It’s lovely.

And for anyone wondering how close the reading experience is on a Kindle versus an actual book, it’s extremely close.  In fact, with the new e-ink Pearl technology in this latest Kindle version, it might be better, even.  I read for hours on end on my Kindle with no eyestrain whatsoever — daytime, evening, it doesn’t matter.

If you’re planning to purchase a Kindle, and you love to read at night but the light on your nightstand keeps your significant other awake (like it does for my husband), take a look at Amazon’s lighted cover, as well.  It’s powered by the Kindle itself, drawing its power from the Kindle via gold-plated hinges in the spine of the cover.  And when the Kindle goes to sleep after 10 minutes of inactivity, the light goes out as well — no more low batteries on your booklight (I’ve had several) when you fall asleep in the middle of a paragraph.  Genius!  Also, the cover comes in gorgeous colors like Kermit the Frog green (my personal favorite — actually called “Apple Green”)!

Need to get patient forms into Meditech SCA? Want to eliminate the financial, productivity and environmental costs of paper forms? Want to improve patient care & safety?

Then check out Access Enterprise Forms Management, the world’s #1 electronic forms (e-forms) software, @ MUSE Booth 811.

To learn more about the seamless native integration between Access EFM and Meditech SCA, Magic, 6.0 and Client Server, click here.